12/28/2023 0 Comments Flow top up to jamaicaThat yes I can send along a authorization letter with my ID and my sister taking her ID and TRN to the store. Got through twice on Whatsapp immediately, instead of waiting the next day for a response. Flows customer care agents for the most part are very clueless.įor some Reason, they not answering on their customer care numbers. I really appreciate it, will keep this site posted on the outcome. Chalk it up to inadequate training and/or inadequate access based on support level.Thank you so very much for your response and assistance. The persons you call may not have full access (or know-how) to the areas that can give the information you need. Another way of validating it would be to provide frequent numbers dialed or last few top-ups that you can recall. If the number is not reassigned you should be able to get it back. Sign it and send with your DL or other ID. Can I send a authorization letter with my sibling to get it done for me, any information is greatly appreciated.Īn authorization letter can be used. Did they allow you to get back the number. If so, once the number is still available. But my Sister ID and TRN is on the account, has anyone ever had to reactivate an old inactive account?. The problem with that though, is that I'm not in a healthy position to go to the store, and My name is on the SIM card. All they keep saying is to go in store and see if the Agents there can help. They said I should be able to get back the number, once it has not been reassigned.įlow customer care is of no help, as they don't know what Flows policy on inactive mobile accounts is. And speaking with a Flow rep via WhatsApp. As the number is temporarily out of service, when I ring it. I lost the SIM card, and would like to retrieve back the cell number, does anyone know if this is possible?. I stopped using the number, it's been two plus years since I've used the number. ![]() ![]() I ported over a cell number to Flow in April of 2018, shortly after. Hey guys I'm having an issue here with getting back a cell number from Flow.
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